Digital Commerce
A fully integrated and complete solution. Seamlessly connect your storefront and back office to enable digital customer journeys with true omnichannel experiences. All your inventory and sales are easily maintained in real time between your website, in store and customer service and field sales reps.
Dedicated portals enable 24/7 customer self service for order tracking and claims, allowing customers to download invoices and delivery orders as well as view pending shipments from any device or location.
Sell Online
Boost your sales with cross selling and upselling opportunities on product pages, in the cart or at checkout.
Automatically recommend product accessories or suggested products and alternatives to show customers more of the items they might like, as well as provide increased exposure to all of your items in stock.
Omni Channel
Provide a seamless experience to your customers providing online sales and in-store pickups, or buy in-store to deliver at home later.
Loyalty programs and special pricing applies across all channels consistently rewarding your customer for their continued business.
Business Intelligence
Empower your team and give them the tools to get the information they need quickly, to make informed decisions.
Interactive, connected spreadsheets help you to organize your data so it can be easily accessed and analyzed.
Online Store
Industry-optimised templates, ready to use - just apply your branding:
- All your products and services,
Shopping cart. - Visual Product Configurator
- Integrated payments with FAC gateway for all local the major Banks in Trinidad & Tobago.
- Integrated shipping gateway for International and local deliveries.
- Fully integrated with Sales, POS, inventory, purchasing and accounting.
Multi-Store POS
- Integrated features: Touch interface, loyalty, barcode scanning, electronic payments.
- Compatible with any Hardware: PC, Tablet, Smartphone, POS Devices.
- Works online and offline even in power outages!
- Fully integrated with Sales, eCommerce, inventory, purchasing and accounting.
CRM & Digital Marketing
- Generate leads from Email & Social media campaigns.
- Track opportunities and manage pipelines.
- Automatic emails, texts & social media posts with marketing automation.
- Organise, track and manage events for partners or customers.
An all-in-one solution.
Ready to use, out of the box.
Sales
- Empower your sales team by providing an eCommerce capability with public and partner price lists, visual product configurator and multiple payment options.
- Easily create quotations on the go by enabling field sales reps with real time customer information, GPS, invoicing, inventory availability and signature capture on their tablet or smartphone.
- Provide omni-channel services (e.g. order online, in store pickup) through an integrated retail Point of Sale (POS) system that can operate on any tablet device which can operate in offline mode even when the Internet is down.
- All 3 channels (E-commerce, mobile and POS) are connected to back-end real-time, available & supported 24/7.
Marketing
- Run Digital Marketing campaigns using Email and Social Media.
- Create Surveys to research to enter and develop markets, potential partners and end consumers, product feedback, etc.
- Execute campaigns to generate leads, nurture prospects and drive brand awareness using social media and email marketing.
- Make your website a central place where employees, customers and suppliers can access up to date company, product and orders.
- Host in-person and online sessions to engage via training and promotional events.
Finance & Operations
- Get paid faster using electronic invoicing and automated follow-ups.
- Create and send professional invoices and receive payments online with automated reminders and follow-ups to get paid more quickly.
- Produce dynamic statements, financial (P&L, balance sheet, cash flow) and management reports (sales, performance, production) the way you like them - automatically run and delivered via printer, email or published to a portal.
- Integrated business intelligence to report across any dimension.
- Automate your AP process by ingesting emails or scanning paper documents received from vendors and automatically creating or matching to a PO and then sending payment via printed check, ACH or Wire transfer.
- Keep a close eye on your fleet, valuable tools and equipment with GPS location, employee assignments, fuel log entries, costs and many other features necessary for the management of your company's assets.
Supply Chain
- Automate your purchasing workflow and make your supply chain more efficient by using reorder points and automatically sending RFQs to your suppliers based on your stocks levels.
- Improve your purchase and inventory performance with procurement rules depending on stock levels, logistic rules, sales orders, forecast manufacturing orders, etc.
- Create different automated replenishment methods for each product depending on your supply chain strategy.
- Improve inventory performance & processing time by better organising your warehouse with a smart double entry inventory system.
A Section Subtitle
- E-commerce capability with public and partner price lists, product configurator and multiple payment options
- Quotations for inside and field sales reps with customer information, GPS, invoicing, inventory availability and signature capture
- Store POS that can operate on Tablets and operate even when the Internet is down
- All 3 channels (E-commerce, mobile and POS) are connected to back-end real-time, available & supported 24/7
A Section Subtitle
- E-commerce capability with public and partner price lists, product configurator and multiple payment options
- Quotations for inside and field sales reps with customer information, GPS, invoicing, inventory availability and signature capture
- Store POS that can operate on Tablets and operate even when the Internet is down
- All 3 channels (E-commerce, mobile and POS) are connected to back-end real-time, available & supported 24/7
A Section Subtitle
- E-commerce capability with public and partner price lists, product configurator and multiple payment options
- Quotations for inside and field sales reps with customer information, GPS, invoicing, inventory availability and signature capture
- Store POS that can operate on Tablets and operate even when the Internet is down
- All 3 channels (E-commerce, mobile and POS) are connected to back-end real-time, available & supported 24/7
Find the answers you need.
Yes you may - it's as easy as including a “Shop” button onto your existing website. You may find however, that you may wish to upgrade your website to one of our stunning, industry-optimised themes which comes included with the platform.
In theory this is possible, however we recommend that you abandon this and adopt our POS. This will not cost any additional money and will save you lots of money in the long run.
In theory this is possible, however we recommend that you use our CRM. We will transfer the data contained in your existing and train you.
The beauty of an automated system is that you will never have to spend much time preparing spreadsheets like this. We will configure the system to automatically generate reports and alerts as needed.
The automation system allows you to automate simple and complex activities using rules and calculations. This can be applied to many activities reducing the workload and simultaneously boosting productivity.
Yes. We can accept LINX, Visa, MasterCard, ACH and Wire Transfers.
We will provide a spreadsheet template along with instructions for the images. Once these are prepared, they can be imported into the system within hours.
The system will manage data integrity across all channels. It will provide login for customers to access their special prices.
The system will continue to operate. You and your customers will be able to continue operating as long as you have access to the internet.
We have a rapid onboarding system including a portal that accelerates the data conversion and learning cycles. Once we have your data as described above, then the longest part is getting your employees ready to use the system. Taking into account the time it could take from sign up to actual use including configuration workshops, training, UAT and cutover - the system can be ready for use within 2 to 4 weeks.
Yes absolutely. All sales channels (Store, Sales reps and eCommerce) all work off a common database and for business customers, pricing can be applied at the customer account level. What this means is that your business customers will have the same prices no matter if they came into a store, visited your website or in person with your sales reps - this is omni-channel sales.
We strive to eventually not have to generate any physical paperwork as this is not neither good for productivity nor the environment however, the reality is that customers are still going to want a paper document sometimes and in those cases, the paper invoice can be scanned and if signed by the customer, can be photographed and included as a digital record right on the spot by the driver.
From fast invoice production and distribution to having an online customer portal with all account balances available to the ability to take payments online, in-store and from sales and service reps. Reminder emails are automatically generated (1st, 2nd, 3rd, etc.) with advanced tools for collections/receivables to increase their effectiveness.