The Wholesale Distribution solution manages everything from sales, customer relationship management, order processing and inventory control to accounting, purchasing and customer service, supply chain and financial management.
- Streamline inventory processes with user-defined units of measure (UOM) conversions, kitting, matrix items, and native commerce connectors.
- Improve quality with lot and serial tracking with expiration dates.
Automate your warehouse
- Streamline the pick, pack, and ship process using native, mobile warehouse management applications with barcoding.
- Prioritize picking queues with warehouse transfers and advanced wave and batch picking.
- Enhance sales and marketing processes with CRM sales workflows.
- Sell more with item substitutions, cross-sell, and up-sell features powered by artificial intelligence with machine learning.
Find the answers you need.
I have an existing Quickbooks/Dynamics/Other system - how easy is it to convert to a Nio system?
Data conversion is never easy but is manageable. We have some tools for popular systems like Quickbooks, Dynamics and others, however the quality of your data will ultimately determine the complexity of the task. To make things easy - if you can provide us a few spreadsheets with data about your products, customers, suppliers and employees then we can have your system available for testing within a day or so.
How quickly can we start using the Nio system?
We have a rapid onboarding system including a portal that accelerates the data conversion and learning cycles. Once we have your data as described above, then the longest part is getting your employees ready to use the system. Taking into account the time it could take from sign up to actual use including configuration workshops, training, UAT and cutover - the system can be ready for use within 6 to 12 weeks.
Can we use eCommerce for our business customers where they can order online but have their negotiated prices which are different than the prices shown to all other customers?
Yes absolutely. All sales channels (Store, Sales reps and eCommerce) all work off a common database and for business customers, pricing can be applied at the customer account level. What this means is that your business customers will have the same prices no matter if they came into a store, visited your website or in person with your sales reps - this is omni-channel sales.
Can we have our salesmen and drivers use a tablet or smartphone to capture customer signatures digitally whilst sometimes still using our paper invoices for others?
We strive to eventually not have to generate any physical paperwork as this is not neither good for productivity nor the environment however, the reality is that customers are still going to want a paper document sometimes and in those cases, the paper invoice can be scanned and if signed by the customer, can be photographed and included as a digital record right on the spot by the driver.
Getting paid is getting harder these days - how can we improve our collections so that we can improve our cash position?
From fast invoice production and distribution to having an online customer portal with all account balances available to the ability to take payments online, in-store and from sales and service reps. Reminders emails are automatically generated (1st, 2nd, 3rd, etc.) with advanced tools for collections/receivables to increase their effectiveness.